Our Philosophy

Our clients’ best interests are at the heart of everything we do.  We strive to earn and retain their confidence and trust.

We provide a Service to our clients, not a Product.

We embody this by:

  1. Providing you with two named contacts to answer any questions you have, or discuss our service.  We want you to be able to talk to us.
  2. Discussing your needs and repeating them back to you, to be clear about the agreement between us. We want to be sure the service we provide is right for you.
  1. Responding promptly to you.  If you tell us that something needs to be changed, or explained, we will do so as swiftly as possible.
  2. Striving to meet your expectations. We want our relationship to stand the test of time.  If you recommend us to your friends and family, we will see that as a sign that we are getting it right!

Contact Us For more information contact us using this link, or telephone us on 0131 220 8888